We may collect and store: the name of the domain and host from which you access the Internet (for example, aol.com or yahoo.com); the Internet protocol (IP) address of the computer you are using; the browser software and operating system you use; the date and time you access our site; and the Internet address of the website from which you linked directly to our site. We use this information to measure the number of visitors to the different sections of our site, and to help us make our site more useful. We also conduct web traffic analyses through which we track statistics such as which pages are visited in what order, where users come from, and how long users spend on our web site, but we never associate such information with specific identities.

We may use "cookies" on this site. A "cookie" is a small text file that a web site can place on your computer's hard drive to, for example, collect information about your activities on the site. The cookie transmits this information back to the web site's computer which, generally speaking, is the only computer that can read it. Most consumers do not know that "cookies" are being placed on their computers when they visit websites. If you want to know when this happens, or to prevent it from happening, you can set your browser to warn you when a web site attempts to place a "cookie" on your computer.

If you choose to identify yourself by sending us an e-mail or when using our secure online forms:

Our web site contains forms through which you may request information or supply feedback to us. In some cases, telephone numbers or return addresses are required so that we can supply you with the requested information. In other cases, you need to send us additional information so that we can respond to your request appropriately. If you don't provide your name or other information, it may be impossible for us to refer, respond to or investigate your request.

All the information you provide us through these forms is stored securely offline. If you send us an e-mail, you should know that e-mail is not necessarily secure against interception. So, if your communication includes sensitive information and you prefer not to use one of our secure online complaint forms, contact us by postal mail or telephone rather than e-mail.

Any information you provide will not be sold or distributed to any other party.

Following links on our site

This web site links to documents located on web sites maintained by various organizations. Once you access an individual document that links you to another web site, you are subject to the privacy policy of the web site containing that document.